Terms & conditions.

1. Check-in & check-out

Check-in: from 4:00 PM (16:00) local time.
Check-out: by 10:00 AM local time.

Early check-in or late check-out is subject to availability and must be arranged in advance. Additional fees may apply — see your reservation confirmation for the optional services available for your stay.

2. Payment terms

To secure a booking, a valid payment method is required. We accept major credit cards and bank transfers.

Payments are processed securely via an encrypted payment link, which will be sent to your email after the booking request is confirmed. Full payment is required prior to arrival in accordance with the booking confirmation details.

3. House rules

By booking a stay, you agree to comply with the following rules to ensure a pleasant experience and to protect the property.

• Occupancy. No outside guests are allowed on the property without prior registration and approval.
• Pets. One dog up to 10 kg is allowed per stay, subject to prior approval. A one-time cleaning fee applies.
• Smoking. No smoking or vaping is permitted anywhere on the property. A remediation fee of up to USD 300 will be charged for violations to cover professional cleaning and odor removal.
• Quiet hours. Please respect our neighbours and the serene environment. Quiet hours are 9:00 PM to 7:00 AM in the boutique suites, and 10:00 PM to 7:00 AM in the standalone Villa.
• Events. Parties and events are not permitted at individual suites or at the Villa. Event hosting — weddings, retreats, and celebrations — is available exclusively with a full Estate buyout, by prior written arrangement.
• Septic system. Costa Rica utilizes septic systems. Do not flush anything other than bodily waste — please place toilet paper and hygiene items in the provided bins to avoid clogging.
• Damage reporting. Please report any damage, malfunction or safety issue immediately so we can rectify it during your stay.

4. Liability

Use of the property and its amenities is at the guest’s own risk. The host is not liable for accidents, injuries, or loss of personal property unless caused by gross negligence on the part of the host.

5. Governing law

These terms are governed by the laws of Costa Rica.

Questions? Reach us at hola@noricr.com or +506 8736 0921.