Last updated: December 2025
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a stay with us.
To provide our short-term rental services, we may collect the following personal information:
Contact Information: Name, email address, phone number.
Booking Details: Arrival and departure dates, number of guests, and special requests.
Usage Data: Information on how you access and use the website (e.g., browser type, pages visited) to improve our service.
We use your data solely for the following purposes:
To process your booking inquiries and confirm reservations.
To communicate with you regarding your stay (e.g., sending check-in instructions and local guides).
To comply with legal obligations (e.g., local tax regulations and guest registration).
We do not store your credit card or financial information on our servers. To ensure the security of your transactions:
We use trusted third-party payment processors (e.g., secure payment gateways) to handle all financial transactions.
When you make a payment, your data is encrypted and processed directly by the payment provider in strict compliance with PCI-DSS (Payment Card Industry Data Security Standard).
We only receive a confirmation that the payment was successful to finalize your booking.
We do not sell, rent, or trade your personal data to third parties. We may share information only in the following limited circumstances:
Service Providers: With trusted partners who assist in operating our property (e.g., cleaning services, property management), strictly for the purpose of fulfilling your stay.
Legal Requirements: If required by law or to protect our rights and safety.
Our website uses cookies to enhance your browsing experience (e.g., remembering your selected dates). You can choose to disable cookies through your browser settings, though this may affect some website functionalities.
You have the right to access, correct, or request the deletion of your personal data held by us. If you wish to exercise these rights, please contact us using the information below.
If you have any questions about this Privacy Policy, please contact the responsible operator:
Manzu Invest SRL Short-Term Rental Services Email: manzu-invest@noricr.com Phone: +506 8736 0921 Address: Transversal 80, tapia amarilla con rojo, Piedades, Santa Ana, 10905 San José, Costa Rica